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20 March 2025

Meet the new Apifon integration with Salesforce

Apifon announces integration with Salesforce, enabling brands to send personalized Viber and SMS messages directly from their CRM tool.

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We’re excited to introduce Journey Builder Activities for Viber & SMS Messages, a managed app integrating Salesforce with Apifon’s Viber & SMS messaging platform. Now, you can seamlessly personalize and send Viber & SMS messages directly from Salesforce, making it easier than ever to connect with your audience.

Unlock Seamless Customer Journeys

Apifon’s Journey Builder Activities for Viber & SMS allow businesses to create automated, highly personalized messaging campaigns without switching platforms. By leveraging Salesforce’s Journey Builder and Apifon’s messaging capabilities, brands can deliver the right message at the right time, ensuring a seamless customer experience.

Why Companies Use Apifon’s Journey Builder for Salesforce

Apifon’s Journey Builder for Salesforce offers businesses a powerful solution for designing, automating, and managing customer journeys across various marketing channels. By enabling customer-centric campaigns, brands can create personalized experiences tailored to specific audience segments, ensuring meaningful engagement.

With the ability to connect through multiple channels, businesses can select the most effective communication methods—such as Viber or SMS—to deliver messages at the right moment. Additionally, the automated interactions facilitate scalable customer journeys, reducing manual work while ensuring consistency in messaging.

Moreover, real-time customer insights allow businesses to monitor engagement, assess campaign effectiveness, and make data-driven adjustments to enhance overall performance. By integrating Apifon’s messaging capabilities with Salesforce Journey Builder, companies can streamline their workflows, improve customer relationships, and achieve better results through targeted and automated messaging strategies.

Benefits of Apifon’s Journey Builder Activities for Viber & SMS

Seamless Salesforce Integration

Manage and automate your Viber & SMS campaigns directly within Salesforce.

Enhanced Customer Experience

Deliver personalized, timely messages that improve engagement and retention.

Efficient Automation

Eliminate repetitive tasks and focus on strategic marketing efforts.

Data-Driven Decision Making

Gain valuable insights into customer behavior and campaign performance.

Get Started with Apifon & Salesforce

Enhance your customer engagement strategy with Apifon’s Journey Builder Activities. Contact us to learn how to integrate Apifon with Salesforce and start delivering impactful, automated messaging campaigns today.


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