VIBER BUSINESS MESSAGING
Build long-lasting relationships, drive results
Connect with your customers on Viber, one of the most popular messaging apps. With Apifon you can inform your customers, create promotions, and provide instant support.
Benefits of Viber Business Messaging
Global Reach
Available in over 190 countries and 40+ languages, with 1.1 billion users.
Rich Content
A wide range of elements is available, e.g. buttons, videos, and stickers.
Reliable Messaging
Trusted by distinguished companies for its high-security level.
Failover to SMS
Messages automatically switch to SMS if recipients don't use Viber.
Branded Sender ID
The brand name and logo are shown alongside the verified mark.
Viber message types to engage your customers
Conversational
Collect valuable feedback, offer support, and inform customers.
Promotional
Offer discounts, launch new products, and attract new customers.
Transactional
Send one-time passwords, and update customers on order status/delivery.
average open rate
minutes spend on Viber per day
smartphone users in Greece have Viber
BoConcept consolidates Viber Business Messaging
in Apifon and boosts traffic and sales.
How to achieve better results with Viber for Business?
- Advanced analytics
-
Use advanced analytics to make data-driven decisions for more successful Viber messaging campaigns and stronger customer relationships. Gain valuable insights into campaign performance and audience engagement. - Dynamic Integrations
-
Integrate Apifon into your e-commerce or CRM platform to gather all your data in one place and easily send targeted automated messages, such as back-in-stock alerts. - Smart Segmentation
-
Utilize Apifon's segmentation tools to target the right audience and send personalized Viber campaigns based on customer engagement, campaign interaction, and shopping activity. Include the recipient's name for more customized content. - Two-way messaging
-
Simplify troubleshooting with one-to-one conversations or chatbots for swift issue resolution. Boost your sales support and lead nurturing efforts. Additionally, gather valuable feedback and reviews to improve your services.
